Cultural Issues in Offshore Teams: A Categorization based on Existing Studies

• Abbas MoshrefRazavi,
• Mohd Hairul Nizam Md Nasir,
• Norizan Binti Mohd Yasin,
• Rodina Ahmad,

Vol. 13, No. 3, March 30, 2019
10.3837/tiis.2019.03.014, Download Paper (Free):

• Agile Software Development
• Agile Methods
• Distributed Teams
• Offshore Development
• Global Software Engineering
• Cultural Challenges
• Trust in Offshore Teams

Abstract

Abstract— Cultural and personal issues resulting from dispersed teams are considered to be serious barriers to form trust and organize effective agile teams. However, apart from separate, reported evidence of such issues from work experience, there has been no theoretical classification in literature. This paper provides a list and analysis of common challenges mainly resulting from cultural differences and barriers in Agile Software Development (ASD) offshore teams. The data source comprise articles published in IEEE, mostly of conferences related to ASD. Among the articles, papers with concrete evidence of Agile Methods (AM) implementation were selected. The results show that despite the relative significance of such issues, ASD adopters typically still rely on their own experience, and creativity rather than using well-defined methods. Moreover, this study reveals that the notion of trust, as discussed in the literature, mainly refers to maintaining the pace of communication, which is the focal point in ASD.

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